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About Us

Welcome to When Financial Solutions, your trusted source of independent financial services in the Hunter regions including Newcastle, Maitland, Lake Macquarie, and Port Stephens.

Our commitment is to empower you with the confidence and knowledge to make sustainable financial decisions, shaping a future where you can enjoy life without financial stress.


Our Mission

At When Financial Solutions, we believe in the power of informed decision-making. Our purpose is to guide you through the complexities of financial planning, ensuring that every decision you make positively impacts not just your life, but also your family and community. We focus on providing holistic financial advice tailored to your unique circumstances, whether your needs are simple or complex.


Our Services

  • Comprehensive Financial Planning
  • Retirement Planning
  • Superannuation Advice
  • Wealth Management
  • Independent Investment Advice

We pride ourselves on our independence. Our team is compensated solely by our clients, free from commissions or asset-based fees, ensuring unbiased and transparent advice.


Meet the Team

Rick – With over 15 years in financial services and a decade as a financial planner, Rick specialises in public sector superannuation, offering unparalleled expertise in schemes like SSS, SASS, CSS, PSS, Active Super, and Aware Super. His passion lies in helping pre-retirees and retirees navigate their financial future with confidence. A Taree native now residing in Lake Macquarie, Rick is a family man dedicated to setting new standards in independent financial advice.

Qualifications: Graduate Diploma in Finance, Graduate Certificate in Finance, Diploma of Financial Planning

Chris – A Lake Macquarie local, Chris has over 12 years of experience as a financial planner. His extensive background in retirement planning, particularly with NSW and Commonwealth public sector super schemes, makes him a valuable asset to our team. Chris believes in creating financial plans based on care, understanding, trust, and empathy. He holds a Bachelor of Finance from the University of Newcastle, an Advanced Diploma in Financial Services, and a Certificate IV in Mortgage and Finance.


Our Promise to You

Your journey with When Financial Solutions begins with a cost and obligation-free initial appointment. We firmly believe in transparent and fixed fee structures, with no hidden costs. Our commitment is to provide you with a written Statement of Advice, ensuring clarity and confidence in your financial journey.


Your Goals, Our Commitment

Partnering with When Financial Solutions means not just dreaming about your financial goals but actively achieving them. We are deeply rooted in the Hunter community, offering regular appointments across the region. Let us help you make bold life decisions and reach your financial milestones.


Contact Us

Ready to take control of your financial future? Contact When Financial Solutions today and start your journey towards informed and sustainable financial decisions.


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